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CVE-2010-4761
The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict…
Medium4.0EPSS 1.3%
- Published
- Updated
- Reserved
- Assigned by
- mitre
Description
The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| NVDNVD · Modified | 2.0 | Medium4.0 | AV:N/AC:L/Au:S/C:P/I:N/A:N |
- EPSS (exploitation in 30 days)
- 1.3% · top 30% of all CVEs (5 Nov 2026)
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The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 4.0.
Weakness
Affected products
n/a
- affected n/a
References (2)
- http://bugs.otrs.org/show_bug.cgi?id=5875 (opens in a new tab)x_refsource_CONFIRMx_transferred
- http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 (opens in a new tab)x_refsource_CONFIRMx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
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[](https://trackcve.app/cve/CVE-2010-4761)Record last updated .