Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and…

Description

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before 3.1.11 allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with whitespace before a javascript: URL in the SRC attribute of an element, as demonstrated by an IFRAME element.

Scores

EPSS (exploitation in 30 days)

5.8% · top 6.9% of all CVEs (2 Nov 2026)

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The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 4.3.

Weakness

• n/a
• CWE-79 (opens in a new tab)

Affected products

• n/a

  • affected n/a

References (7)

• openSUSE-SU-2013:0145 (opens in a new tab)vendor-advisoryx_refsource_SUSEx_transferred
• 56093 (opens in a new tab)vdb-entryx_refsource_BIDx_transferred
• http://znuny.com/assets/proof_of_concept_cve_2012-4751-znuny.py (opens in a new tab)x_refsource_CONFIRMx_transferred
• http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-03/ (opens in a new tab)x_refsource_CONFIRMx_transferred
• http://znuny.com/en/#%21/advisory/ZSA-2012-03 (opens in a new tab)x_refsource_CONFIRMx_transferred
• VU#603276 (opens in a new tab)third-party-advisoryx_refsource_CERT-VNx_transferred
• http://packetstormsecurity.org/files/117504/OTRS-3.1-Cross-Site-Scripting.html (opens in a new tab)x_refsource_MISCx_transferred

Sources

The same CVE in the primary databases and aggregators, to check against.

• CVE.org record (opens in a new tab)
• CVE List JSON (GitHub) (opens in a new tab)
• NVD (opens in a new tab)
• FIRST EPSS (opens in a new tab)
• OSV.dev (opens in a new tab)
• GitHub Advisories (opens in a new tab)
• CIRCL Vulnerability-Lookup (opens in a new tab)

Record last updated 6 Aug 2024, 20:42 UTC.