Back
CVE-2018-11563
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject…
Medium4.6EPSS 0.81%
- Published
- Updated
- Reserved
- Assigned by
- mitre
Description
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| NVDNVD · Modified | 3.1 | Medium4.6 | CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N |
- EPSS (exploitation in 30 days)
- 0.81% · top 43% of all CVEs (5 Nov 2026)
Loading the EPSS history…
The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 4.6.
Weakness
- n/a
Affected products
n/a
- affected n/a
References (4)
- https://www.otrs.com/category/release-and-security-notes-en/ (opens in a new tab)x_refsource_MISCx_transferred
- https://lists.otrs.org/pipermail/announce/2018/000720.html (opens in a new tab)x_refsource_CONFIRMx_transferred
- https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/ (opens in a new tab)x_refsource_CONFIRMx_transferred
- [debian-lts-announce] 20190814 [SECURITY] [DLA 1877-1] otrs2 security update (opens in a new tab)mailing-listx_refsource_MLISTx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://trackcve.app/cve/CVE-2018-11563)Record last updated .