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CVE-2018-14593
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An…
High8.8EPSS 1.9%
- Published
- Updated
- Reserved
- Assigned by
- mitre
Description
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| NVDNVD · Modified | 3.0 | High8.8 | CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H |
- EPSS (exploitation in 30 days)
- 1.9% · top 20% of all CVEs (4 Nov 2026)
Loading the EPSS history…
The list uses the assigner's score when there is one, then CISA's, then NVD's: High 8.8.
Weakness
- n/a
Affected products
n/a
- affected n/a
References (3)
- DSA-4317 (opens in a new tab)vendor-advisoryx_refsource_DEBIANx_transferred
- [debian-lts-announce] 20180821 [SECURITY] [DLA 1473-1] otrs2 security update (opens in a new tab)mailing-listx_refsource_MLISTx_transferred
- https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=de (opens in a new tab)x_refsource_CONFIRMx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://trackcve.app/cve/CVE-2018-14593)Record last updated .