CVE-2019-0032
Junos Space Service Now and Service Insight: Organization username and password stored in plaintext in log files.
- Published
- Updated
- Reserved
- Assigned by
- juniper
Description
A password management issue exists where the Organization authentication username and password were stored in plaintext in log files. A locally authenticated attacker who is able to access these stored plaintext credentials can use them to login to the Organization. Affected products are: Juniper Networks Service Insight versions from 15.1R1, prior to 18.1R1. Service Now versions from 15.1R1, prior to 18.1R1.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| juniperCNA (assigner) | 3.0 | Medium6.5 | CVSS:3.0/AV:L/AC:L/PR:L/UI:N/S:C/C:H/I:N/A:N |
| NVDNVD · Modified | 3.1 | High7.8 | CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H |
- EPSS (exploitation in 30 days)
- 0.44% · top 61% of all CVEs (6 Nov 2026)
The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 6.5.
Weakness
Affected products
Juniper Networks · Service Insight
- affected 15.1R1 – < unspecified
- affected unspecified – < 18.1R1
Juniper Networks · Service Now
- affected 15.1R1 – < unspecified
- affected unspecified – < 18.1R1
What to do
Solution: The following Junos Space Service Now and Service Insight releases have been updated to resolve this specific issue: 18.1R1, and all subsequent releases. These releases of Service Now and Service Insight require at least version 18.4R1 of Junos Space. No action is needed to resolve this issue other than upgrading. Existing log files will roll over as more actions are logged. To clear log files manually, login to the server as admin and issue the following commands: [root@space ~]# cd /var/log/jboss/servers/server1/ [root@space server1]# [root@space server1]# ls serviceNow.log* Should result in output similar to: serviceNow.log serviceNow.log.10 serviceNow.log.12 serviceNow.log.14 serviceNow.log.2 serviceNow.log.4 serviceNow.log.6 serviceNow.log.8 serviceNow.log.1 serviceNow.log.11 serviceNow.log.13 serviceNow.log.15 serviceNow.log.3 serviceNow.log.5 serviceNow.log.7 serviceNow.log.9 Next, [root@space server1]# >> serviceNow.log [root@space server1]# rm serviceNow.log.* If you wish to change the Organization password as a result of this advisory, you must contact JTAC for assistance to properly update the Organization.
Workaround: There are no workarounds for this issue. To reduce the risk of exploitation of this issue use access lists or firewall filters to limit access to the device(s) via all means to only trusted administrative networks, hosts and users.
Exploitation: Juniper SIRT is not aware of any malicious exploitation of this vulnerability.
References (3)
- https://kb.juniper.net/JSA10921 (opens in a new tab)x_refsource_CONFIRMx_transferred
- https://kb.juniper.net/KB27572 (opens in a new tab)x_refsource_MISCx_transferred
- 107885 (opens in a new tab)vdb-entryx_refsource_BIDx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://trackcve.app/cve/CVE-2019-0032)Record last updated .