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CVE-2019-9752
An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who…
Medium5.4EPSS 1.1%
- Published
- Updated
- Reserved
- Assigned by
- mitre
Description
An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| NVDNVD · Modified | 3.1 | Medium5.4 | CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N |
- EPSS (exploitation in 30 days)
- 1.1% · top 35% of all CVEs (3 Nov 2026)
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The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 5.4.
Weakness
Affected products
n/a
- affected n/a
References (5)
- https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework (opens in a new tab)x_refsource_MISCx_transferred
- [debian-lts-announce] 20190319 [SECURITY] [DLA 1721-1] otrs2 security update (opens in a new tab)mailing-listx_refsource_MLISTx_transferred
- openSUSE-SU-2020:0551 (opens in a new tab)vendor-advisoryx_refsource_SUSEx_transferred
- openSUSE-SU-2020:1475 (opens in a new tab)vendor-advisoryx_refsource_SUSEx_transferred
- openSUSE-SU-2020:1509 (opens in a new tab)vendor-advisoryx_refsource_SUSEx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://trackcve.app/cve/CVE-2019-9752)Record last updated .