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CVE-2019-9753
An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a…
Low3.5EPSS 0.87%
- Published
- Updated
- Reserved
- Assigned by
- mitre
Description
An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| mitreCNA (assigner) | 3.0 | Low3.5 | CVSS:3.0/AC:L/AV:N/A:N/C:L/I:N/PR:L/S:U/UI:R |
| NVDNVD · Modified | 3.0 | Medium4.3 | CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N |
- EPSS (exploitation in 30 days)
- 0.87% · top 41% of all CVEs (4 Nov 2026)
Loading the EPSS history…
The list uses the assigner's score when there is one, then CISA's, then NVD's: Low 3.5.
Weakness
Affected products
n/a
- affected n/a
References (1)
- https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework (opens in a new tab)x_refsource_MISCx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://trackcve.app/cve/CVE-2019-9753)Record last updated .