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CVE-2020-2507

command injection vulnerability in Helpdesk

Critical9.8EPSS 3.1%
Published
Updated
Reserved
Assigned by
qnap

Description

The vulnerability have been reported to affect earlier versions of QTS. If exploited, this command injection vulnerability could allow remote attackers to run arbitrary commands. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.

Timeline

  1. ID reserved

    By qnap

  2. · 14 months later

    Published

  3. · 4 years later

    Record updated

Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.

Scores

CVSS scores of CVE-2020-2507, by who scored it
Scored byCVSSScoreVector
qnapCNA (assigner)3.1Critical9.8CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
NVDNVD · Modified3.1Critical9.8CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
EPSS (exploitation in 30 days)
3.1% · top 12% of all CVEs (7 Nov 2026)
Loading the EPSS history…

The list uses the assigner's score when there is one, then CISA's, then NVD's: Critical 9.8.

Weakness

Affected products

What to do

Solution: QNAP has already fixed these issues in Helpdesk 3.0.3 and later versions.

References (1)

Sources

The same CVE in the primary databases and aggregators, to check against.

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Record last updated .