CVE-2022-20658
Cisco Unified Contact Center Management Portal and Unified Contact Center Domain Manager Privilege Escalation Vulnerability
- Published
- Updated
- Reserved
- Assigned by
- cisco
Description
A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) and Cisco Unified Contact Center Domain Manager (Unified CCDM) could allow an authenticated, remote attacker to elevate their privileges to Administrator. This vulnerability is due to the lack of server-side validation of user permissions. An attacker could exploit this vulnerability by submitting a crafted HTTP request to a vulnerable system. A successful exploit could allow the attacker to create Administrator accounts. With these accounts, the attacker could access and modify telephony and user resources across all the Unified platforms that are associated to the vulnerable Cisco Unified CCMP. To successfully exploit this vulnerability, an attacker would need valid Advanced User credentials.
Timeline
ID reserved
By cisco
- 2 months later
· 2 months later
Published
- 3 years later
· 3 years later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| ciscoCNA (assigner) | 3.1 | Critical9.6 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:N |
| NVDNVD · Modified | 3.1 | Critical9.6 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:N |
- EPSS (exploitation in 30 days)
- 1.4% · top 27% of all CVEs (7 Nov 2026)
- CISA SSVC
- Exploitation: none · Automatable: no · Technical impact: total
The list uses the assigner's score when there is one, then CISA's, then NVD's: Critical 9.6.
Weakness
Affected products
Cisco · Cisco Unified Contact Center Domain Manager
- affected n/a
What to do
Exploitation: The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
References (1)
- 20220113 Cisco Unified Contact Center Management Portal and Unified Contact Center Domain Manager Privilege Escalation Vulnerability (opens in a new tab)vendor-advisoryx_refsource_CISCOx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://trackcve.app/cve/CVE-2022-20658)Record last updated .