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CVE-2022-32741
Information disclosure in Request New Password feature
Medium5.3EPSS 0.88%
- Published
- Updated
- Reserved
- Assigned by
- OTRS
Description
Attacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the response time.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| OTRSCNA (assigner) | 3.1 | Medium5.3 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N |
| NVDNVD · Modified | 3.1 | Medium5.3 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N |
- EPSS (exploitation in 30 days)
- 0.88% · top 41% of all CVEs (6 Nov 2026)
Loading the EPSS history…
The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 5.3.
Weakness
Affected products
What to do
Solution: Update to OTRS 8.0.23 or OTRS 7.0.35.
References (1)
- https://otrs.com/release-notes/otrs-security-advisory-2022-09/ (opens in a new tab)x_refsource_CONFIRMx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://trackcve.app/cve/CVE-2022-32741)Record last updated .