CVE-2023-2534
Information disclouse and DoS via websocket push events
- Published
- Updated
- Reserved
- Assigned by
- OTRS
Description
Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32.
Timeline
ID reserved
By OTRS
- 3 days later
· 3 days later
Published
- 21 months later
· 21 months later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| OTRSCNA (assigner) | 3.1 | High7.6 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L |
| NVDNVD · Modified | 3.1 | High8.1 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:H |
- EPSS (exploitation in 30 days)
- 0.53% · top 55% of all CVEs (7 Nov 2026)
- CISA SSVC
- Exploitation: none · Automatable: no · Technical impact: partial
The list uses the assigner's score when there is one, then CISA's, then NVD's: High 7.6.
Weakness
Affected products
What to do
Solution: Update to OTRS 8.0.32
References (1)
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://trackcve.app/cve/CVE-2023-2534)Record last updated .