CVE-2023-5422
SSL Certificates are not checked for E-Mail Handling
- Published
- Updated
- Reserved
- Assigned by
- OTRS
Description
The functions to fetch e-mail via POP3 or IMAP as well as sending e-mail via SMTP use OpenSSL for static SSL or TLS based communication. As the SSL_get_verify_result() function is not used the certificated is trusted always and it can not be ensured that the certificate satisfies all necessary security requirements. This could allow an attacker to use an invalid certificate to claim to be a trusted host, use expired certificates, or conduct other attacks that could be detected if the certificate is properly validated. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
Timeline
ID reserved
By OTRS
- 11 days later
· 11 days later
Published
- 11 months later
· 11 months later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| OTRSCNA (assigner) | 3.1 | High8.7 | CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:N |
| NVDNVD · Modified | 3.1 | Critical9.1 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N |
- EPSS (exploitation in 30 days)
- 0.33% · top 74% of all CVEs (7 Nov 2026)
- CISA SSVC
- Exploitation: none · Automatable: yes · Technical impact: total
The list uses the assigner's score when there is one, then CISA's, then NVD's: High 8.7.
Weakness
Affected products
- affected 7.0.x – < 7.0.47
- affected 8.0.x – < 8.0.37
OTRS AG · ((OTRS)) Community Edition
- affected 6.0.x – ≤ 6.0.34
What to do
Solution: Update to OTRS 7.0.47 or 8.0.37
References (1)
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://trackcve.app/cve/CVE-2023-5422)Record last updated .