CVE-2024-29185
FreeScout OS Command Injection vulnerability
- Published
- Updated
- Reserved
- Assigned by
- GitHub_M
Description
FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the `App_Key` of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the `App_Key`, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.
Public exploit
An exploit or proof of concept is public: anyone can try it against an unpatched system. CISA's SSVC rates its exploitation: a proof of concept is public.
Timeline
ID reserved
By GitHub_M
- 4 days later
· 4 days later
Published
- 5 months later
· 5 months later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| GitHub_MCNA (assigner) | 3.1 | Critical9.1 | CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H |
| NVDNVD · Analyzed | 3.1 | Critical9.0 | CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H |
- EPSS (exploitation in 30 days)
- 1.7% · top 22% of all CVEs (7 Nov 2026)
- CISA SSVC
- Exploitation: poc · Automatable: no · Technical impact: total
The list uses the assigner's score when there is one, then CISA's, then NVD's: Critical 9.1.
Weakness
Affected products
freescout-helpdesk · freescout
- affected < 1.8.128
References (1)
- https://github.com/freescout-helpdesk/freescout/security/advisories/GHSA-7p9x-ch4c-vqj9 (opens in a new tab)x_refsource_CONFIRMx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://trackcve.app/cve/CVE-2024-29185)Record last updated .