CVE-2024-34697
Freescout vulnerable to Stored HTML Injection in Editing Received Emails
- Published
- Updated
- Reserved
- Assigned by
- GitHub_M
Description
FreeScout is a free, self-hosted help desk and shared mailbox. A stored HTML Injection vulnerability has been identified in the Email Receival Module of the Freescout Application. The vulnerability allows attackers to inject malicious HTML content into emails sent to the application's mailbox. This vulnerability arises from improper handling of HTML content within incoming emails, allowing attackers to embed malicious HTML code in the context of the application's domain. Unauthenticated attackers can exploit this vulnerability to inject malicious HTML content into emails. This could lead to various attacks such as form hijacking, application defacement, or data exfiltration via CSS injection. Although unauthenticated attackers are limited to HTML injection, the consequences can still be severe. Version 1.8.139 implements strict input validation and sanitization mechanisms to ensure that any HTML content received via emails is properly sanitized to prevent malicious HTML injections.
Public exploit
An exploit or proof of concept is public: anyone can try it against an unpatched system. CISA's SSVC rates its exploitation: a proof of concept is public.
Timeline
ID reserved
By GitHub_M
- 6 days later
· 6 days later
Published
- 3 months later
· 3 months later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| GitHub_MCNA (assigner) | 3.1 | High7.6 | CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:L/A:L |
| NVDNVD · Analyzed | 3.1 | Medium6.1 | CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N |
- EPSS (exploitation in 30 days)
- 0.57% · top 52% of all CVEs (7 Nov 2026)
- CISA SSVC
- Exploitation: poc · Automatable: no · Technical impact: partial
The list uses the assigner's score when there is one, then CISA's, then NVD's: High 7.6.
Weakness
Affected products
freescout-helpdesk · freescout
- affected < 1.8.139
References (2)
- https://github.com/freescout-helpdesk/freescout/security/advisories/GHSA-985r-6qfc-hg8m (opens in a new tab)x_refsource_CONFIRMx_transferred
- https://github.com/freescout-helpdesk/freescout/commit/99a4b4b4e153c82e273e549b9efbf6db4a2d8328 (opens in a new tab)x_refsource_MISCx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://trackcve.app/cve/CVE-2024-34697)Record last updated .