CVE-2025-12641
Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.6 - Missing Authorization to Unauthenticated Role Demotion
- Published
- Updated
- Reserved
- Assigned by
- Wordfence
Description
The Awesome Support - WordPress HelpDesk & Support Plugin for WordPress is vulnerable to authorization bypass due to missing capability checks in all versions up to, and including, 6.3.6. This is due to the 'wpas_do_mr_activate_user' function not verifying that a user has permission to modify other users' roles, combined with a nonce reuse vulnerability where public registration nonces are valid for privileged actions because all actions share the same nonce namespace. This makes it possible for unauthenticated attackers to demote administrators to low-privilege roles via the 'wpas-do=mr_activate_user' action with a user-controlled 'user_id' parameter, granted they can access the publicly available registration/submit ticket page to extract a valid nonce.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| WordfenceCNA (assigner) | 3.1 | Medium6.5 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:L |
| NVDNVD · Deferred | 3.1 | Medium6.5 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:L |
- EPSS (exploitation in 30 days)
- 0.40% · top 66% of all CVEs (6 Nov 2026)
- CISA SSVC
- Exploitation: none · Automatable: yes · Technical impact: partial
The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 6.5.
Weakness
Affected products
awesomesupport · Awesome Support – WordPress HelpDesk & Support Plugin
- affected ≤ 6.3.6
References (6)
- https://www.wordfence.com/threat-intel/vulnerabilities/id/a5a8e4ca-c16b-4e9d-8ad2-5a671fdbc49a?source=cve (opens in a new tab)
- https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.5/includes/functions-actions.php#L36 (opens in a new tab)
- https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.5/includes/functions-actions.php#L66 (opens in a new tab)
- https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.5/includes/functions-user.php#L1686 (opens in a new tab)
- https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.5/themes/default/registration.php#L183 (opens in a new tab)
- https://plugins.trac.wordpress.org/changeset/3435609/awesome-support/trunk/includes/functions-user.php?contextall=1 (opens in a new tab)
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://trackcve.app/cve/CVE-2025-12641)Record last updated .