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CVE-2025-24387

Missing CSRF protection

Medium4.8EPSS 0.15%
Published
Updated
Reserved
Assigned by
OTRS

Description

A vulnerability in OTRS Application Server allows session hijacking due to missing attributes for sensitive cookie settings in HTTPS sessions. A request to an OTRS endpoint from a possible malicious web site, would send the authentication cookie, performing an unwanted read operation.   This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.x

Timeline

  1. ID reserved

    By OTRS

  2. · 48 days later

    Published

Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.

Scores

CVSS scores of CVE-2025-24387, by who scored it
Scored byCVSSScoreVector
OTRSCNA (assigner)3.1Medium4.8CVSS:3.1/AV:N/AC:H/PR:L/UI:R/S:U/C:H/I:N/A:N
NVDNVD · Analyzed3.1Medium6.5CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N
EPSS (exploitation in 30 days)
0.15% · top 96% of all CVEs (7 Nov 2026)
CISA SSVC
Exploitation: none · Automatable: no · Technical impact: partial
Loading the EPSS history…

The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 4.8.

Weakness

Affected products

  • OTRS AG · OTRS

    • affected 7.0.x
    • affected 8.0.x
    • affected 2023.x
    • affected 2024.x
    • affected 2025.x – ≤ 2025.1.2

What to do

Solution: Update to OTRS 2025.2.x. Please note that there will be no OTRS 7 patches

References (1)

Sources

The same CVE in the primary databases and aggregators, to check against.

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Record last updated .