CVE-2025-2776
SysAid On-Prem <= 23.3.40 serverurl Proceessing XML External Entity Injection
- Published
- Updated
- Reserved
- Assigned by
- VulnCheck
Description
SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives.
Exploited in the wild
CISA lists this vulnerability in its Known Exploited Vulnerabilities catalog as SysAid On-Prem Improper Restriction of XML External Entity Reference Vulnerability.
- Added
- 22 Jul 2025
- Fix due (US federal)
- 12 Aug 2025
- Used by ransomware
- Not known
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| VulnCheckCNA (assigner) | 3.1 | Critical9.3 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L |
| NVDNVD · Analyzed | 3.1 | Critical9.8 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H |
- EPSS (exploitation in 30 days)
- 64.7% · top 0.8% of all CVEs (6 Nov 2026)
- CISA SSVC
- Exploitation: active · Automatable: yes · Technical impact: partial
The list uses the assigner's score when there is one, then CISA's, then NVD's: Critical 9.3.
Weakness
Affected products
- affected ≤ 23.3.40
References (3)
- https://documentation.sysaid.com/docs/24-40-60 (opens in a new tab)vendor-advisory
- https://labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/ (opens in a new tab)exploit
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2025-2776 (opens in a new tab)government-resource
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- CISA KEV catalog (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://trackcve.app/cve/CVE-2025-2776)Record last updated .