CVE-2026-11399
Helpdesk Support Ticket System for WooCommerce <= 2.1.6 - Insecure Direct Object Reference to Authenticated (Subscriber+) Arbitrary Ticket Response Deletion via 'id' Parameter
- Published
- Updated
- Reserved
- Assigned by
- Wordfence
Description
The Helpdesk Support Ticket System for WooCommerce plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.1.6 via the 'id' parameter due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to delete arbitrary ticket responses belonging to other users by supplying any stsw_responses row ID to the deletion handler after obtaining the nonce from the admin footer.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| WordfenceCNA (assigner) | 3.1 | Medium4.3 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N |
| NVDNVD · Deferred | 3.1 | Medium4.3 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N |
- EPSS (exploitation in 30 days)
- 0.16% · top 95% of all CVEs (6 Nov 2026)
- CISA SSVC
- Exploitation: none · Automatable: no · Technical impact: partial
The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 4.3.
Weakness
Affected products
wpcodefactory · Helpdesk Support Ticket System for WooCommerce
- affected ≤ 2.1.6
References (2)
- https://www.wordfence.com/threat-intel/vulnerabilities/id/0715b5bf-8123-4e75-95e1-4b7d39f37d64?source=cve (opens in a new tab)
- https://plugins.trac.wordpress.org/changeset?reponame=&old=3713322%40support-ticket-system-for-woocommerce&new=3713322%40support-ticket-system-for-woocommerce (opens in a new tab)
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://trackcve.app/cve/CVE-2026-11399)Record last updated .