CVE-2026-15291
Chat Help – Click to Chat Button & Form <= 3.1.3 - Missing Authorization to Unauthenticated Sensitive Information Exposure
- Published
- Updated
- Reserved
- Assigned by
- Wordfence
Description
The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-help/v1/leads and /wp-json/chat-help/v1/leads/{id}. This is due to the plugin not performing any authentication and authorization checks. This makes it possible for unauthenticated attackers to extract sensitive data including customer names, email addresses, phone numbers, WhatsApp messages, complete geolocation data (IP addresses, city, country, ISP, coordinates), device fingerprinting information (browser, OS, screen resolution), and WordPress account credentials (user IDs, usernames, emails, names) for logged-in users who submit forms.
Timeline
ID reserved
By Wordfence
- 1 day later
· 1 day later
Published
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| WordfenceCNA (assigner) | 3.1 | High7.5 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N |
| NVDNVD · Deferred | 3.1 | High7.5 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N |
- EPSS (exploitation in 30 days)
- 0.66% · top 48% of all CVEs (7 Nov 2026)
- CISA SSVC
- Exploitation: none · Automatable: yes · Technical impact: partial
The list uses the assigner's score when there is one, then CISA's, then NVD's: High 7.5.
Weakness
Affected products
References (6)
- https://www.wordfence.com/threat-intel/vulnerabilities/id/91654765-6631-4eb4-9971-32b7db7933e1?source=cve (opens in a new tab)
- https://plugins.trac.wordpress.org/browser/chat-help/tags/3.1.1/src/Admin/Leads.php#L149 (opens in a new tab)
- https://plugins.trac.wordpress.org/browser/chat-help/tags/3.1.1/src/Admin/Leads.php#L157 (opens in a new tab)
- https://plugins.trac.wordpress.org/browser/chat-help/tags/3.1.1/src/Admin/Leads.php#L234 (opens in a new tab)
- https://plugins.trac.wordpress.org/browser/chat-help/tags/3.1.1/src/Admin/Leads.php#L207 (opens in a new tab)
- https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&new=3394141%40chat-help%2Ftrunk&old=3390862%40chat-help%2Ftrunk&sfp_email=&sfph_mail= (opens in a new tab)
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://trackcve.app/cve/CVE-2026-15291)Record last updated .