CVE-2026-2511
JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.4 - Unauthenticated SQL Injection via 'multiformid' Parameter
- Published
- Updated
- Reserved
- Assigned by
- Wordfence
Description
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the `multiformid` parameter in the `storeTickets()` function in all versions up to, and including, 3.0.4. This is due to the user-supplied `multiformid` value being passed to `esc_sql()` without enclosing the result in quotes in the SQL query, rendering the escaping ineffective against payloads that do not contain quote characters. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| WordfenceCNA (assigner) | 3.1 | High7.5 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N |
| NVDNVD · Deferred | 3.1 | High7.5 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N |
- EPSS (exploitation in 30 days)
- 0.32% · top 75% of all CVEs (6 Nov 2026)
- CISA SSVC
- Exploitation: none · Automatable: yes · Technical impact: partial
The list uses the assigner's score when there is one, then CISA's, then NVD's: High 7.5.
Weakness
Affected products
rabilal · JS Help Desk – AI-Powered Support & Ticketing System
- affected ≤ 3.0.4
References (5)
- https://www.wordfence.com/threat-intel/vulnerabilities/id/2959c04a-70bd-4f5c-a61a-1eab2609f8ef?source=cve (opens in a new tab)
- https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/fieldordering/model.php#L181 (opens in a new tab)
- https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/fieldordering/model.php#L996 (opens in a new tab)
- https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/ticket/model.php#L1178 (opens in a new tab)
- https://plugins.trac.wordpress.org/changeset/3463031/ (opens in a new tab)
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://trackcve.app/cve/CVE-2026-2511)Record last updated .