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CVE-2026-48190

Incorrect handling of permissions in External Interface Config Item List module

Low3.5EPSS 0.14%
Published
Updated
Reserved
Assigned by
OTRS

Description

An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X

Timeline

  1. ID reserved

    By OTRS

  2. · 11 days later

    Published

Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.

Scores

CVSS scores of CVE-2026-48190, by who scored it
Scored byCVSSScoreVector
OTRSCNA (assigner)3.1Low3.5CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
NVDNVD · Analyzed3.1Low3.5CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
EPSS (exploitation in 30 days)
0.14% · top 96% of all CVEs (7 Nov 2026)
CISA SSVC
Exploitation: none · Automatable: no · Technical impact: partial
Loading the EPSS history…

The list uses the assigner's score when there is one, then CISA's, then NVD's: Low 3.5.

Weakness

Affected products

  • OTRS AG · OTRS

    • affected 7.0.x
    • affected 8.0.x
    • affected 2023.x
    • affected 2024.x
    • affected 2025.x
    • affected 2026.x – ≤ 2026.3.x

What to do

Solution: Update to OTRS 2026.4.1. or later. Please note that there will be no OTRS 7 patches

References (1)

Sources

The same CVE in the primary databases and aggregators, to check against.

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Record last updated .