CVE-2026-56733
Zammad: Incorrect Authorization and Improper Privilege Management
- Published
- Updated
- Reserved
- Assigned by
- GitHub_M
Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2 and 7.1.0, this issue concerns a lack of discursive validation within the authorization cascade. It has been determined that the system-level enforcement of access restrictions during the initialization of new identity objects exhibits a discrepancy: Under specific conditions, the granular restrictions of the access key being used are overridden by the latent authorization authority of the parent account. Consequently, this means that the intended separation of functional areas is nullified, resulting in an uncontrolled expansion of administrative discretion. Due to this potential integrity breach of the entire trust environment, an immediate evaluation of the authorization hierarchies is imperative. Impact An attacker can create new administrator accounts despite token restrictions. This grants full access to all system data (tickets, customers, configuration) and allows the attacker to take complete control of the Zammad instance. Abuse Scenario The vulnerability stems from a lack of synergy between the token-based authorization logic and the target system's functional authorization hierarchy, which allows for iterative escalation of the privileged access context. This issue is fixed in versions 7.0.2 and 7.1.0.
Timeline
ID reserved
By GitHub_M
- 3 months later
· 3 months later
Published
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| GitHub_MCNA (assigner) | 4.0 | High8.7 | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N |
| NVDNVD · Deferred | 4.0 | High8.7 | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X |
- EPSS (exploitation in 30 days)
- 0.27% · top 81% of all CVEs (7 Nov 2026)
- CISA SSVC
- Exploitation: none · Automatable: no · Technical impact: total
The list uses the assigner's score when there is one, then CISA's, then NVD's: High 8.7.
Weakness
Affected products
References (5)
- https://github.com/zammad/zammad/security/advisories/GHSA-p3mg-2jxr-hww2 (opens in a new tab)x_refsource_CONFIRM
- https://github.com/zammad/zammad/commit/e50ef69beab897317caa5e9490edba33aa1ac978 (opens in a new tab)x_refsource_MISC
- https://github.com/zammad/zammad/commit/f059eb2d9835bdc2666750e805631f67ff485642 (opens in a new tab)x_refsource_MISC
- https://github.com/zammad/zammad/releases/tag/7.0.2 (opens in a new tab)x_refsource_MISC
- https://github.com/zammad/zammad/releases/tag/7.1.0 (opens in a new tab)x_refsource_MISC
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://trackcve.app/cve/CVE-2026-56733)Record last updated .