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CVE-2026-62852

FreeScout: Missing Authorization and Exposure of Sensitive Information to an Unauthorized Actor and Authorization Bypass Through User-Controlled Key

Medium6.5
Published
Updated
Reserved
Assigned by
GitHub_M

Description

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.226, RealtimeConvNewThread checks only general mailbox access and does not apply the conversation-level restriction for users configured to see only assigned conversations. A restricted authenticated user can subscribe to predictable conv.<conversation_id> Polycast channels for other conversations in the same mailbox. New event payloads can expose complete replies, internal notes, recipient addresses, conversation state, assignee data, attachment names, and attachment URLs containing valid download tokens. This issue is fixed in version 1.8.226.

Scores

CVSS scores of CVE-2026-62852, by who scored it
Scored byCVSSScoreVector
GitHub_MCNA (assigner)3.1Medium6.5CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
NVDNVD · Received3.1Medium6.5CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
EPSS (exploitation in 30 days)
Not scored

The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 6.5.

Weakness

Affected products

References (3)

Sources

The same CVE in the primary databases and aggregators, to check against.

Badge for a README or a ticket

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Record last updated .