CVE-2026-78356
Unauthenticated Disclosure of Agent Frontend Configuration
- Published
- Updated
- Reserved
- Assigned by
- OTRS
Description
The OTRS Agent Frontend configuration endpoint can be accessed without authentication. This allows unauthenticated remote users to retrieve internal application configuration that is intended for use by the authenticated Agent Frontend. The exposed information may include configured frontend routes and their associated authorization groups, authentication configuration, enabled product features, third-party integration settings, and other implementation details. The exposed configuration does not directly contain user credentials or provide unauthorized modification of the OTRS configuration. However, the disclosed information may assist an attacker in fingerprinting the affected OTRS installation and identifying enabled functionality or security-relevant configuration that could be used to prepare further attacks. This issue affects OTRS: * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| OTRSCNA (assigner) | 3.1 | Medium5.3 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N |
| NVDNVD · Deferred | 3.1 | Medium5.3 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N |
- EPSS (exploitation in 30 days)
- 0.28% · top 79% of all CVEs (6 Nov 2026)
- CISA SSVC
- Exploitation: none · Automatable: yes · Technical impact: partial
The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 5.3.
Weakness
Affected products
OTRS GmbH (former OTRS AG) · OTRS
- affected 8.0.x
- affected 2023.x
- affected 2024.x
- affected 2025.x
- affected 2026.x – ≤ 2026.6.x
What to do
Solution: Update to latest version of OTRS (2026.7.1. or later). Please note that there will be no OTRS 7 patches
References (1)
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://trackcve.app/cve/CVE-2026-78356)Record last updated .