CVE-2026-94539
SupportCandy <= 3.5.3 - Authenticated (Custom+) SQL Injection via 'sort_by' Parameter
- Published
- Updated
- Reserved
- Assigned by
- Wordfence
Description
The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to time-based SQL Injection via the 'sort_by' parameter in all versions up to, and including, 3.5.3 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with custom-level access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. Exploitation requires the authenticated attacker to hold both a Subscriber-level (or higher) WordPress role and a SupportCandy Agent account with the 'Assign Agents' permission configured.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| WordfenceCNA (assigner) | 3.1 | Medium6.5 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N |
| NVDNVD · Deferred | 3.1 | Medium6.5 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N |
- EPSS (exploitation in 30 days)
- 0.27% · top 81% of all CVEs (6 Nov 2026)
- CISA SSVC
- Exploitation: none · Automatable: no · Technical impact: partial
The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 6.5.
Weakness
Affected products
References (7)
- https://www.wordfence.com/threat-intel/vulnerabilities/id/9c105a36-452e-4fa7-9c8b-f142e1eb27aa?source=cve (opens in a new tab)
- https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/class-wpsc-functions.php#L279 (opens in a new tab)
- https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/models/class-wpsc-agent.php#L370 (opens in a new tab)
- https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/models/class-wpsc-agent.php#L578 (opens in a new tab)
- https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/admin/tickets/class-wpsc-ticket-list.php#L2367 (opens in a new tab)
- https://plugins.svn.wordpress.org/supportcandy/ (opens in a new tab)
- https://plugins.trac.wordpress.org/changeset/3718257/supportcandy/trunk/includes/models/class-wpsc-agent.php (opens in a new tab)
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://trackcve.app/cve/CVE-2026-94539)Record last updated .